- Overview
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Overview: Collecting User Feedback in Usage Intelligence
- Use Cases
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Use Case #1: Collecting User Feedback Score with Custom Properties
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Use Case #2: Collecting Free Form Feedback with Custom Event Data
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Use Case #3: Collecting User Feedback with Third Party Tools and Usage Intelligence
- Q&A
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Question #1: How do we know if a single user submits multiple feedback forms?
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Question #2: If I collect personal feedback from users, would I be de-anonymizing my data?
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Question #3: Is there a way to know if a user changes their feedback over time?
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Question #4: Does it make more sense to collect a feedback score as a custom property or custom event data?
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Question #5: How much more effective is it to collect feedback in-application versus other channels?
- Conclusion
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Conclusion