Usage Intelligence
Getting Started with Usage Intelligence
SDK implementation, event tagging features and in-application messages.
FREE
Ask Us Anything #1 Recap - Spotlight Demo: Client Profile Report
A walk-through of Client Profile Reporting and common use cases on how you can ask and answer real life questions around data.
FREE
Ask Us Anything #2 Recap - Spotlight Demo: ReachOut In-app Messaging
A demonstration of ReachOut functionality and how you can accomplish different business goals with in-app messaging in Usage
FREE
Ask Us Anything #3 Recap - Spotlight Demo: User Flow Reporting
Overview of User Flow reporting including use cases questions from customers about how the User Flow report works.
FREE
Ask Us Anything #4 Recap - Event Tracking and Feature Usage Best Practices
An overview of how to best configure Event Tracking in your application from initial planning, to API setup, to how it appears in...
FREE
Ask Us Anything #5 Recap - Collecting Customer Feedback in Usage Intelligence
How to collect user feedback in your application with Custom Properties, Custom Event Data, and third party applications and ...
FREE
Ask Us Anything #6 Recap - Most Frequently Asked Questions on Usage Intelligence
We review the most common support inquiries and their answers across a range of Usage Intelligence topics.
FREE
Ask Us Anything #7 Recap - Churn Analysis in Usage Intelligence
We discuss a powerful and popular reporting suite Churn Analytics., including a walk-through of the three main reports.
FREE
Ask Us Anything #8 Recap - 6 Quick Wins in Usage Intelligence
We reviewed some reporting quick wins you can get from Usage Intelligence.
FREE
Ask Us Anything #9 - Usage Intelligence Strategy: Desktop, Cloud, and Hybrid
This session covers Usage Intelligence's evolution to support Software Producers adding cloud-based functionality to their...
FREE
Ask Us Anything #10 - Exporting Usage Intelligence Data for External Use
This session discusses how data collected in Usage Intelligence can be extracted and used offline or in third-party applications.
FREE
Reports: User Flow
With User Flow reports, you can visualize end user experience and interact with the data to get a picture of path popularity and interaction within your application.
FREE
Reports: Event Timeline
Quickly analyzing high-level feature usage and their trends over time gives insight into overall popularity across all users of your application and helps to unearth opportunities for deeper analysis.
FREE
Reports: Client Profile
Client Profile reporting gives you the ability to drill down into product usage data for a particular client, look at data for sets of ClientIDs that match specific criteria, and do full exports of the data by ClientID for further analysis, joining with third-party data sets, or historical archiving of all your usage data.
FREE
Reports: Product Metrics - Operating System
Understanding operating system metrics is critical to software development. Report on distribution by version, platform, language, and architecture.
FREE
Reports: Product Metrics - Geography
Collect geographic metrics to gain great insight into product development requirements, and enable more effective prioritization and deployment of sales and marketing campaigns.
FREE
Reports: Custom Reports and Analysis
Building custom reports
FREE
Basic vs. Advanced Events Comparison
Overview of tagging, reporting and uses for both basic and advanced events.
FREE
Adding Your Billing Details
Check out these step-by-step instructions on how to enter the billing details for your organization
FREE
ReachOut: Product and Feature Education with In-Application Messaging
How to make sure users get the most value from your software with informative in-app notifications and calls-to-action.
FREE
ReachOut: Up-Sell and Cross-Sell with In-Application Messaging
How to drive incremental conversion opportunities with existing customers of your software application.
FREE
ReachOut: Version Upgrades with In-Application Messaging
How to make sure you keep users up to date on your latest version and build of your software.
FREE
ReachOut: Collecting Feedback with In-Application Messaging
How to survey and collect users’ evaluations of your software.
FREE
ReachOut: Event Promotion with In-Application Messaging
How to promote attendance of useful external events for users of your software application.
FREE