Ask Us Anything #8 Recap - 6 Quick Wins in Usage Intelligence

Ask Us Anything #8 Recap - 6 Quick Wins in Usage Intelligence

We reviewed some reporting quick wins you can get from Usage Intelligence.

About this course

September 12, 2019 - In the eighth installment of our "Ask us Anything" sessions Keith Fenech and Dan Barrett reviewed some reporting quick wins you can get from Usage Intelligence. Including:

  • Collecting Different Opt-in Statuses for ReachOut
  • Getting Account Level Metrics
  • Identifying Sticky Features and Power Users
  • Analyzing User Behavior Prior to a Crash
  • Finding Unexpected Behavior Patterns in Geographic Reports
  • Using Custom Reporting to Investigate Localization

Curriculum

  • Introduction
  • Quick Win #1: Collecting ReachOut Opt-ins for Campaigns
  • Quick Win #2: Getting Account Level Metrics
  • Quick Win #3: Identifying Sticky Features and Power Users
  • Quick Win #4: Analyzing User Behavior Before a Crash
  • Quick Win #5: Analyzing Geographic Behavior Patterns
  • Quick Win #6: Using Custom Reporting to Investigate Localization
  • Q&A
  • Question #1: Can I collect opt-ins via a ReachOut campaign or is that hardcoded?
  • Question #2: Am I allowed to collect the actual company name in Usage Intelligence?

About this course

September 12, 2019 - In the eighth installment of our "Ask us Anything" sessions Keith Fenech and Dan Barrett reviewed some reporting quick wins you can get from Usage Intelligence. Including:

  • Collecting Different Opt-in Statuses for ReachOut
  • Getting Account Level Metrics
  • Identifying Sticky Features and Power Users
  • Analyzing User Behavior Prior to a Crash
  • Finding Unexpected Behavior Patterns in Geographic Reports
  • Using Custom Reporting to Investigate Localization

Curriculum

  • Introduction
  • Quick Win #1: Collecting ReachOut Opt-ins for Campaigns
  • Quick Win #2: Getting Account Level Metrics
  • Quick Win #3: Identifying Sticky Features and Power Users
  • Quick Win #4: Analyzing User Behavior Before a Crash
  • Quick Win #5: Analyzing Geographic Behavior Patterns
  • Quick Win #6: Using Custom Reporting to Investigate Localization
  • Q&A
  • Question #1: Can I collect opt-ins via a ReachOut campaign or is that hardcoded?
  • Question #2: Am I allowed to collect the actual company name in Usage Intelligence?