Ask Us Anything #6 Recap - Most Frequently Asked Questions on Usage Intelligence

Ask Us Anything #6 Recap - Most Frequently Asked Questions on Usage Intelligence

We review the most common support inquiries and their answers across a range of Usage Intelligence topics.

About this course

July 11, 2019 - In the sixth installment of our "Ask us Anything" sessions our Dan Barrett and Jeremy McGuire reviewed some of the most common questions we get on Usage Intelligence. Including:

  • Custom Properties and Property Filters
  • Product Release Best Practices
  • ReachOut
  • SDK Start / Stop
  • Null Values
  • Quota Management

Curriculum

  • Q&A
  • Question #1: How can I test ReachOut Messages? What is the best way to QA my campaign to make sure it is good before I launch it?
  • Question #2: What happens if I notice an error after my ReachOut campaign goes live?
  • Question #3: What should I do before launching a new version, build, or edition of my product to make sure that my analytics aren’t interrupted or there aren’t any errors?
  • Question #4: What are the best practices for the config file in the release process?
  • Question #5: How do I properly set up my application with Usage Intelligence for automated testing?
  • Question #6: What happens during an application crash does the session ever get logged as stopping?
  • Question #7: Why might I have null values for certain properties in different reports throughout my application?
  • Question #8: How can I see a count of the unique users of a specific feature?
  • Question #9: Why are some of the filters blue and some of the filters green? What are the different types of properties?
  • Question #10: How come some reports only have filters and not segments?
  • Question #11: How do I add Custom Properties to my product? What is the actual process and I know there are 3 different types, so how do I choose the right one?
  • Question #12: How can I estimate my expected use versus quota and what best practices can I use to be sure to stay within my quota?

About this course

July 11, 2019 - In the sixth installment of our "Ask us Anything" sessions our Dan Barrett and Jeremy McGuire reviewed some of the most common questions we get on Usage Intelligence. Including:

  • Custom Properties and Property Filters
  • Product Release Best Practices
  • ReachOut
  • SDK Start / Stop
  • Null Values
  • Quota Management

Curriculum

  • Q&A
  • Question #1: How can I test ReachOut Messages? What is the best way to QA my campaign to make sure it is good before I launch it?
  • Question #2: What happens if I notice an error after my ReachOut campaign goes live?
  • Question #3: What should I do before launching a new version, build, or edition of my product to make sure that my analytics aren’t interrupted or there aren’t any errors?
  • Question #4: What are the best practices for the config file in the release process?
  • Question #5: How do I properly set up my application with Usage Intelligence for automated testing?
  • Question #6: What happens during an application crash does the session ever get logged as stopping?
  • Question #7: Why might I have null values for certain properties in different reports throughout my application?
  • Question #8: How can I see a count of the unique users of a specific feature?
  • Question #9: Why are some of the filters blue and some of the filters green? What are the different types of properties?
  • Question #10: How come some reports only have filters and not segments?
  • Question #11: How do I add Custom Properties to my product? What is the actual process and I know there are 3 different types, so how do I choose the right one?
  • Question #12: How can I estimate my expected use versus quota and what best practices can I use to be sure to stay within my quota?