Ask Us Anything #10 - Exporting Usage Intelligence Data for External Use

Ask Us Anything #10 - Exporting Usage Intelligence Data for External Use

This session discusses how data collected in Usage Intelligence can be extracted and used offline or in third-party applications.

About this course

Keith and Dan discuss how data collected in Usage Intelligence can be extracted and used offline or in third-party applications. They walk through the platform and cover the different types of data that can be exported, the formats of export, and the methods by which you extract the data.

Curriculum

  • Exporting Usage Intelligence Data for External Use
  • What export formats are available?
  • Can we import data into Usage Intelligence?
  • Can I get a list of customers who received a ReachOut message so I can send them email as well?
  • How can I join exported Usage Intelligence data with my database or CRM?
  • Are there any limitations on exporting of data that I need to be aware of?

About this course

Keith and Dan discuss how data collected in Usage Intelligence can be extracted and used offline or in third-party applications. They walk through the platform and cover the different types of data that can be exported, the formats of export, and the methods by which you extract the data.

Curriculum

  • Exporting Usage Intelligence Data for External Use
  • What export formats are available?
  • Can we import data into Usage Intelligence?
  • Can I get a list of customers who received a ReachOut message so I can send them email as well?
  • How can I join exported Usage Intelligence data with my database or CRM?
  • Are there any limitations on exporting of data that I need to be aware of?